
Enterprise Multi-Agent Platform
Production-grade multi-agent platform with tool calling, inter-agent communication, and multi-tenant orchestration for enterprise workflows.

I'm Nguyễn Hải Lâm — AI Engineer at Viettel Cyber Security. I design and build production-grade agentic systems, multi-tenant RAG platforms, and the data infrastructure that powers them.
Four overlapping practices I bring to every engagement — from the first whiteboard sketch to the dashboard you check at 2am. Each one ships with evals, observability, and a runbook.
Multi-agent platforms with LangGraph, MCP and tool use — engineered for real business workflows, not just demos.
Production LLM products on OpenAI, Llama, Claude — with evals, guardrails, cost control and proper observability.
Multi-tenant RAG platforms — parsing, chunking, embeddings, hybrid search, reranking and retrieval QA.
FastAPI services and Spark / Kafka pipelines — clean architecture, async by default, scales calmly.

Nguyễn Hải Lâm — AI Engineer at Viettel Cyber Security, based in Hanoi. Bachelor of Artificial Intelligence (PTIT, GPA 3.45/4.0), IEEE author, and a National AI Olympiad 2025 winner.
3+ years across 5 organizations shipping agentic platforms, multi-tenant RAG, and data infrastructure — from research to product to production. Past lives include AI Engineer / PM at AIZ, LLM engineer at HBLab, legal AI at Đấu Thầu, and teaching assistant at PTIT IEC mentoring 200+ students.
Same loop, every project. It bends with the problem but never breaks the discipline.
Understand the user, the data, and the unfair business edge AI should create.
Sketch the system — prompts, retrieval, evals, latency budget and failure modes.
Ship a thin vertical slice fast, then harden with tests, logs and dashboards.
Measure with real users, kill what doesn't work, double down on what does.

Production-grade multi-agent platform with tool calling, inter-agent communication, and multi-tenant orchestration for enterprise workflows.

Agent that reads PRD/SRS and auto-generates test cases, slashing QA time, lifting coverage, and standardizing the test process.

Production RAG assistant for PTIT — real-time knowledge retrieval over institutional data, deployed for thousands of students.

Large-scale pipeline analyzing 1M+ GitHub records — streaming ingestion, lakehouse storage, and analytical queries.

End-to-end RAG infrastructure — parsing, chunking, embeddings, hybrid retrieval and reranking with strict tenant isolation.

AI-assisted career platform: resume parsing, job matching, and career recommendations powered by vector search.

"Hải Lâm thinks about AI the way good engineers think about distributed systems — evals, latency, observability, cost. Calm execution, every time."
"He owned our multi-agent platform end-to-end. LangGraph, MCP, multi-tenant — production-grade from day one."
"Rare combination: research depth, product taste, and the discipline to ship. Our QA agent shipped in weeks, not quarters."
Field notes on building AI systems that survive contact with real users — from retrieval edge cases to agent failure modes.
Read all essaysAgentic AI platforms, multi-tenant RAG infrastructure, LLM products, and AI-heavy backends. Greenfield builds or rescuing AI prototypes that need to ship to production.
Based in Hanoi. I work full-time at Viettel Cyber Security and collaborate remotely with selected teams across Vietnam, SEA, and EU/US time zones.
LangGraph + FastMCP for agents, Qdrant / Pinecone for retrieval, FastAPI + Python on the backend, Spark / Kafka on data, LangFuse + Grafana for observability.
Yes — production systems at Viettel Cyber Security and AIZ, 1M+ records processed in data pipelines, IEEE-published research, and a national AI award. Engineering discipline backs every shipped feature.